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腾讯隐私保护平台

作者: 来源:QQ 2019-04-09 06:56:52

腾讯隐私保护平台科技向善,数据有度。腾讯视用户信息安全与隐私保护为自己的生命线。我们遵循腾讯隐私保护PBD,P代表Person,以保护用户隐私为核心;B代表Button,希望通过“隐私按钮”(产品设计)为用户提供合理高效的的隐私保...

腾讯隐私保护平台

科技向善,数据有度。

腾讯视用户信息安全与隐私保护为自己的生命线。我们遵循腾讯隐私保护PBD,P代表Person,以保护用户隐私为核心;B代表Button,希望通过“隐私按钮”(产品设计)为用户提供合理高效的的隐私保护;D代表Data,全方位保障数据安全。

Tencent Privacy Protection Platform

Technology is deployed for social good and data is put in manageable use

It is Tencent’s lifeline to protect users’ information security and privacy. We strictly adhere to the Tencent Privacy Protection PBD Guideline. P, stands for “Person”, representing users’ privacy as the essence of our protection. B, stands for “Button”, providing “privacy button” (product design) to offer users a reasonable and efficient privacy protection channel. D means “Data”, representing data security, which we provide our users an overall data security protection.

安全可靠Security Safeguard and Reliance

我们竭尽全力通过合理有效的信息安全技术及管理流程,防止您的信息泄露、损毁、丢失。We try our best to prevent your information from breach, damage or loss via effective and reasonable information security technology and administrative process.

保护通信秘密Protection of Communication Secret

我们严格遵照法律法规,保护您的通信秘密,为您提供安全的通信服务。We will strictly protect your communication secrets in compliance with the applicable laws and regulations.

自主选择Choice

我们为您提供便利的信息管理选项,以便您做出合适的选择,管理您的个人信息。We provide you convenient privacy management options so that you may make proper choices to control or manage your privacy.

合理必要Reasonableness and Necessity

为了向您和其他用户提供更好的服务,我们仅收集必要的信息。We will collect necessary data so that we can provide you and other users with better service in order to achieve products' functions.

清晰透明Transparency

我们努力使用简明易懂的表述,向您介绍隐私政策,以便您清晰地了解我们的信息处理方式。We endeavor to introduce our privacy policy in an easy and straightforward way and help you better understand our information process practice.

将隐私PBD融入产品设计Integrate Privacy PBD Principle with Tencent’s Product Designs

我们在产品或服务开发的各个环节,综合法律、产品、设计等多方因素,融入隐私保护的理念,落实腾讯PBD隐私保护方法论。We take legal, product, design and other elements into considerations of every aspect of our product and service development, to integrate with Privacy PBD Principle, in order to carry out the methodology of Tencent PBD Privacy Protection.

P=Person,代表以用户为中心,提升用户数据处理透明度;B=Button,代表控制力,通过提供便利的信息管理功能,实现用户对个人信息的控制力;D=Data,代表数据安全,通过系统有效的安全技术和规范流程,为用户数据安全提供全方位保障。

P=Person,代表以用户为中心,提升用户数据处理透明度;B=Button,代表控制力,通过提供便利的信息管理功能,实现用户对个人信息的控制力;D=Data,代表数据安全,通过系统有效的安全技术和规范流程,为用户数据安全提供全方位保障。

P, stands for “Person”, representing our user-centric work attitude, and it stress on improving the transparency of user data processing. B, stands for “Button”, which represents controlling, by providing convenient information management function, to allow users to control their own personal information. D, stands for “Data”, representing data security, which we provide our users an overall data security protection with comprehensive and effective security techonologies and standard procedures.

腾讯严格遵守法律法规,遵循以下隐私保护原则,为您提供更加安全、可靠的服务:Tencent adheres to the following privacy protection principles and is committed to providing you with more secure and reliable service:

本《隐私政策》主要向您说明:This Privacy Policy mainly explains:

希望您仔细阅读《隐私政策》(以下简称“本政策”),详细了解我们对信息的收集、使用方式,以便您更好地了解我们的服务并作出适当的选择。We hope that you will read this Privacy Policy (this "Privacy Policy") to understand how we collect and use information in order for you to further understand our services and to make appropriate selections.

若您使用腾讯服务,即表示您认同我们在本政策中所述内容。除另有约定外,本政策所用术语与《腾讯服务协议》中的术语具有相同的涵义。By using Tencent service, you agree to the contents contained in this policy. Unless otherwise defined herein, the terms used in this privacy policy shall have the same meanings as those defined in the Tencent Service Agreement.

如您有问题,请联系我们。Should you have any queries, please contact us.

我们根据合法、正当、必要的原则,仅收集实现产品功能所必要的信息。Based on the principle of lawfulness, fairness and necessity, we will only collect the following informationthat is necessary for the purpose of achieving the product's function.

您在使用我们服务时主动提供的信息Information you provide to us

我们在您使用服务时获取的信息Information we may collect when you use our services

其他用户分享的信息中含有您的信息Your information contained in the information shared by other users.

从第三方合作伙伴获取的信息Information from third-party partners.

我们严格遵守法律法规的规定及与用户的约定,将收集的信息用于以下用途。若我们超出以下用途使用您的信息,我们将再次向您进行说明,并征得您的同意。Subject to applicable laws and regulations or agreements with users, we may use the collected information in the following ways. If we use your information for purposes beyond the following purposes, we will explain to you again and ask for consent.

为了让您有更好的体验、改善我们的服务或经您同意的其他用途,在符合相关法律法规的前提下,我们可能将通过某些服务所收集的信息用于我们的其他服务。例如,将您在使用我们某项服务时的信息,用于另一项服务中向您展示个性化的内容或广告、用于用户研究分析与统计等服务。Subject to applicable laws and regulations, in order to provide you with a better user experience and to improve our services, or upon your consent, we may apply the information collected from certain services to other services provided by us. For instance, we may use your information collected or generated when you use our certain services to show you personalized content or advertisement and for user analysis and statistic service.

为了确保服务的安全,帮助我们更好地了解我们应用程序的运行情况,我们可能记录相关信息,例如,您使用应用程序的频率、故障信息、总体使用情况、性能数据以及应用程序的来源。我们不会将我们存储在分析软件中的信息与您在应用程序中提供的个人身份信息相结合。To ensure the security of our services, and to help us further understand the state of performance of our applications, we may record relevant information, for example, the frequency of your usage, crash logs information, overall usage, performance data and source of application. We do not link the information we store within the mobile analytics software to personally identifiable information you submit within the mobile application.

我们或我们的第三方合作伙伴,可能通过放置安全的Cookie及相关技术收集您的信息,目的是为您提供更个性化的用户体验和服务。我们会严格要求第三方合作伙伴遵守本政策的相关规定。We and our third party partners may collect your information via safely inserted Cookie and relevant technologies, for the purposes for providing you with more personalized user experience and service. We will strictly require such third party partners to observe relevant requirements of this policy.

您也可以通过浏览器设置管理Cookie。但请注意,如果停用Cookie,您可能无法享受最佳的服务体验,某些服务也可能无法正常使用。若您希望了解更多Cookie的安全性等信息,可参见《Cookie政策说明》。You may set or mange Cookie via your browser settings. But please be noted that you may not enjoy the best service experience and certain service may not be used if you stop using Cookie. If you hope to learn more information about the security of Cookie, you may refer to the Cookie Policy Statement.

您可以通过我们的服务与您的好友、家人及其他用户分享您的相关信息。例如,您在微信朋友圈中公开分享的文字和照片。Our services may allow you to share your relevant information with your friends and family and other users. For example, you can share texts and pictures publicly in your "WeChat Moments".

请注意,这其中可能包含您的个人身份信息、个人财产信息等敏感信息。请您谨慎考虑披露您的相关个人敏感信息。Please be noted that such information may contain sensitive information including your personal identity information and personal property information. Please prudently consider disclosure of your relevant personal sensitive information.

您可通过我们服务中的隐私设置来控制您分享信息的范围,也可通过服务中的设置或我们提供的指引删除您公开分享的信息。但请您注意,这些信息仍可能由其他用户或不受我们控制的非关联第三方独立地保存。You may control the scope of information shared by you and you may also delete the information publicly shared using the service setting or according to our guidance. Please note such information may still have been retained independently by other users or unrelated third parties which we are not able to control.

请注意,这其中可能包含您的个人身份信息、个人财产信息等敏感信息。请您谨慎考虑披露您的相关个人敏感信息。Please be noted that such information may contain sensitive information including your personal identity information and personal property information. Please prudently consider disclosure of your relevant personal sensitive information.

我们遵照法律法规的规定,对信息的分享进行严格的限制,例如:We will strictly limit the sharing of information in accordance with the laws and regulations, for example:

信息推送Push notifications

您在使用我们的服务时,我们可能向您发送电子邮件、短信、资讯或推送通知。When you use our services, we may send emails, text messages, news or push notifications to you.

您可以按照我们的相关提示,在设备上选择取消订阅。You may follow the relevant notice to unsubscribe on the device.

与服务有关的公告Service announcements

我们可能在必要时(例如,因系统维护而暂停某一项服务时)向您发出与服务有关的公告。We may send you announcements related to service if necessary (for example, the suspension of certain service due to system maintenance).

您可能无法取消这些与服务有关、性质不属于广告的公告。You may not be able to cancel these non-promotional service-related announcements.

存储信息的地点Where we store information

我们遵守法律法规的规定,将境内收集的用户个人信息存储于境内。We will store users personal information collected within mainland China within the territory in accordance with applicable laws and regulations.

存储信息的期限Period of information retention

一般而言,我们仅为实现目的所必需的最短时间保留您的个人信息。但在下列情况下,我们有可能因需符合法律要求,更改个人信息的存储时间:In general, we will retain your personal information in the shortest possible time to fulfill the purpose of collection of such information. However, for the following purposes, we may change the retention period for the purposes of compliance:

当我们的产品或服务发生停止运营的情形时,我们将采取例如,推送通知、公告等形式通知您,并在合理的期限内删除或匿名化处理您的个人信息。Should the operation of our products or service terminate, we will inform you in the form of push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period of time.

存储信息的期限Period of information retention

我们为您的信息提供相应的安全保障,以防止信息的丢失、不当使用、未经授权访问或披露。We take security measures to protect your information against loss, improper use, unauthorized access or disclosure.

我们可能使用您的相关信息,在相关网站、应用及其他渠道向您提供与您更加相关的广告。您可以在关于广告页面中了解更多。We may use your information to provide you with more relevant advertisements on relevant sites, apps, and other channels. You can learn more at About Our Advertising.

我们非常重视对未成年人个人信息的保护。We attach great importance to the protection of personal information of minors.

我们的所有服务均适用本政策。All of our services are subject to this Privacy Policy.

如您对本政策或其他相关事宜有疑问,Should you have any enquiries in relation to this Privacy Policy or other related matters, please contact us via https://kf.qq.com.

请通过 https://kf.qq.com/与我们联系。

您也可根据我们提供的指引,填写相关资料,In accordance with the provided guidelines, you may also complete the relevant details and send your queries to Dataprivacy@tencent.com,

将您的问题发送至 Dataprivacy@tencent.com

如您对本政策或其他相关事宜有疑问,Should you have any enquiries in relation to this Privacy Policy or other related matters, please contact us via https://kf.qq.com.

请通过 https://kf.qq.com/与我们联系。

您也可根据我们提供的指引,填写相关资料,In accordance with the provided guidelines, you may also complete the relevant details and send your queries to Dataprivacy@tencent.com,

将您的问题发送至 Dataprivacy@tencent.com

或寄到如下地址:or post it to the following mailing address:

我们将尽快审核所涉问题,并在验证您的用户身份后的三十天内予以回复。We will review your queries and reply within 30 days after verifying your user identity.

我们可能适时修订本政策内容。We may update and revise this Privacy Policy from time to time,

TrueDepth 不会私自记录FaceID等信息。TrueDepth does not keep information such as FaceID without proper authorization.

腾讯使用Cookie的目的Why do we use Cookies?

Cookie 对提升用户的网络使用体验十分重要,腾讯使用Cookie一般出于以下目的:Cookies are important in improving user experience. Tencent generally uses Cookies for the purposes below:

身份验证Identity Authentication

Cookie可在您接入我们的服务时通知我们,以使我们可验证您的身份信息,以确保您的账号安全。Cookies notify us when you sign into our services so that we can authenticate your identity to ensure the security of your account.

例如,Cookie技术可在您登入腾讯服务时通知我们,因此,我们能够在您访问所有腾讯服务的站点时,识别是否您本人安全登录,向您显示与您相关的信息。For example, Cookies will notify us when you log into Tencent services, so we can tell whether it is logged in safely by yourself and show you your relevant information when you access to any of Tencent's websites.

偏好设置Preferences

Cookie可帮助我们按照您所希望的服务样式、外观的个性化设置为您提供服务。Cookies allow us to provide service for you according to personalized settings which based on your preferred look and appearance of our services.

例如, Cookie技术可记录您是否已经阅读过一些提示性的展现,防止重复提示对您造成骚扰;一些阅读展现(如字体大小等)方面您本人偏好的设定,我们也会存放于Cookie中,在您访问时自动为您调整到您上次设定的值。For example, we use Cookies to record whether you have read certain notifications to avoid repetitive notice; we also use Cookies to remember your personalized text display settings (such as font, text size etc.). Our websites will make automatic adjustments according to your previous settings.

安全Security

Cookie可帮助我们保障数据和服务的安全性,排查针对我们的产品和服务的作弊、黑客、欺诈行为。Cookies help us to protect the security of our data and services, and to detect cheating, hacker and fraudulent activities against our products or services.

例如,Cookie可以存放票据信息,能够由服务器验证是否是您自主在本站点的正常登录,通过票据中的加密信息,阻止多种类型的攻击,防止跨站信息窃取访问,防止身份冒充访问。For example, we use Cookies to store security identifier, which is used by a server to verify whether you log into our website by yourself in a regular manner. The security identifier contains encrypted information and allows us to block many kinds of attacks, prevent cross-website information theft and unauthorized attempt using other's identification.

功能与服务Features and Services

Cookie可帮助我们为用户提供更好的产品和服务。Cookies may help us to provide better products and services for users.

例如,Cookie可以在您进行登录时,通过存储的信息,帮您填入您最后一次登入的账户名称,提高您的操作效率。For example, when you log in, your user name recorded in Cookies during your previous use of our services will be automatically filled in to provide you a more efficient service.

效率Efficiency

Cookie可以避免不必要的服务器负载,提高服务效率,节省资源、能源。Cookies could avoid unnecessary server load, improve service efficiency, and reduce resource and energy consumption.

例如,Cookie可帮助我们优化在服务器之间路由流量,并且了解不同用户加载我们服务时的速度,有时,我们或会利用Cookie让您正在使用时加载及响应得更快。For example, Cookies may help us to route traffic among servers and measure the loading speed of different users. Sometimes we may use Cookies for faster loading and response during your use.

分析与研究Analytics and Research

我们使用这些Cookie来了解、改善我们的产品和服务,为新产品或功能的研发提供参考数据。We use these cookies to understand, improve our products and services and to provide reference data for the research and development of new products or features.

例如,我们会使用Cookie来了解您使用我们服务的方式,以求改善用户体验。For example, we use cookies to understand how you use our services in order to improve user experience.

例如您在接入我们服务时,在各个步骤所耗费的时间,我们会收集此信息用以分析研究能够进一步优化和改善的方面。When you log in our services, we may collect information such as time spent during each step of your log in process so as to help our research and analytics to further optimize and improve our products.

广告优化Advertising Optimization

Cookie可提高广告对用户的吸引力并提升广告服务对广告主、发布商的价值。We use Cookies to make our advertising more engaging to the users and more valuable to advertisers and publishers.

例如,Cookie可以帮助我们在腾讯网站或软件中向您显示您可能感兴趣的广告。For example, Cookies may help us to provide you advertising that you may be interested in on Tencent’s websites or in our software.

我们也可使用Cookie来知道曾在腾讯的站点看见广告的人,之后是否浏览该广告商的网站。We also use Cookies to know whether a user who saw an ad on Tencent’s website later visits the advertiser’s website.

同样地,我们的合作伙伴可能会运用Cookie来确定我们是否已显示广告、了解广告的表现,或向我们提供他们与您之间的互动信息。Similarly, our partners may use a Cookie to determine whether we have shown an ad and how it performed, or provide us with information about how you interact with ads.

但请注意,如果停用Cookie,您可能无法享受最佳的服务体验,某些服务也可能无法正常使用。Please notice, if you disable cookie, you may not be able to enjoy the best service experience, some services also may not work properly.

微信是一款由腾讯提供服务的社交产品。目前,微信通过了国家网络安全等级保护(三级)的测评和备案,在信息安全方面已达到ISO27001、国际信息安全管理体系、TRUSTArc等国际权威认证标准的要求,并已获得了相应的认证。WeChat is a social networking application developed by Tencent. WeChat app has passed and been recognized as a Grade III Information System in accordance with the Administrative Measures for the Graded Protection of Information Security of the P.R. China. WeChat has also received international information security certification such as ISO27001, ISO 17799/BS7799 Information Security Certification and TRUSTArc etc.

微信为更好地保护用户隐私和信息安全,提供专门的隐私功能设置及帐户安全保障措施,为用户提供全生命周期的隐私保护,用户可以查询、修改、分享和删除自己的信息。In order to better secure users’ privacy and personal information, WeChat offers designated privacy settings and account security measurements which provide users lifecycle information protection. A user is able to search, edit, share and delete his/her information.

管理信息Information Management

腾讯QQ是一款基于Internet的即时通信(IM)软件。目前已经覆盖Microsoft Windows、OS X、Android、iOS、Windows Phone等多种主流平台。腾讯QQ支持在线聊天、视频通话、点对点断点续传文件、共享文件、网络硬盘、QQ邮箱等多种功能,并可与多种通讯终端相连。Tencent QQ is an Internet based instant messaging (IM) software service which is widely available on Microsoft Windows, OS X, Android, iOS and Windows Phones. Tencent QQ offers features such as online chatting, video call, point to point file transfers with functions of transfer resuming after interruption, file sharing, cloud storage and QQ Email. It also enables the connections among varies types of terminal devices.

QQ为更好地保护用户隐私和信息安全,提供专门的隐私功能设置及帐户安全保障措施,为用户提供全方位的信息保护,用户可以查询、修改、分享和删除自己的信息。To better protect users’ privacy and information security, QQ provides designated privacy settings and account security measurements which enable a user to search, edit, share and delete her personal information.

管理信息Information Management

隐私设置Privacy Settings

QQ为用户提供隐私功能设置,用户可通过点击左上角头像 →“设置”→“联系人、隐私”,设置如下内容:QQ offers its users the opportunity to manage her privacy by clicking “Avatar” on the top left corner, select “Settings” and choose “Contacts, Privacy”. A user can change privacy settings for the following features:

(1)绑定手机通讯录;(1) Linked Phone Contacts;

(2)加好友设置;(2) Friend Request Settings;

(3)好友动态设置;(3) Friend Status Settings;

(4)特别关心;(4) Special Attention; and

(5)不常用联系人等。(5) Inactive Contacts.

QQ安全中心QQ Security Center

QQ安全中心努力保护用户QQ安全,关键时刻及时提醒用户账号登录情况,用户可随时掌握账号安全动态、查看登录记录、修改密码、消费记录等,号码出现异地登录或风险时会主动提醒。QQ Security Center is dedicated to protect QQ security for our users and it provides users QQ login status during critical time. A user can check her QQ account security status, login history, update password, and review transaction history at any time. QQ Security Center also actively issues a warning when a QQ ID is logged in a different location or when there is other risks.

QQ空间是一个面向腾讯QQ用户的具有博客功能的网络社交平台。Qzone is a social networking blogging website provided by Tencent.

QQ空间为更好地保护用户隐私和信息安全,提供专门的隐私功能设置,确保用户在使用时不用担心信息的泄露,用户可以进行查询、修改、分享、删除自己的信息。Qzone provides its users designated privacy settings to better protect the users’ privacy and information security. A user can search, edit, share, and delete her information without worrying about unauthorized disclosure.

管理信息Information Management

王者荣耀是一款5V5英雄公平对战手游,王者荣耀为更好地保护用户隐私和信息安全,多次更新用户隐私偏好的设置,为用户在游戏中的隐私信息提供全方位保护。用户可以查询、修改、分享和删除自己的信息。Arena of Valor is an epic 5v5 multiplayer online battle arena (MOBA) mobile game. To better protect users’ privacy and information security, and specifically the user’s private information that is used in the game, we frequently update our privacy settings to enable our users to review, edit, share and delete personal information.

管理信息Information Management

隐私设置Privacy Settings

用户可通过点击“”→“基础设置”→“隐私设置”,设置如下内容:Users can edit privacy settings by tapping button “”, select option “Basic Settings”, then choose “Privacy Settings” to do the modification, which include:

(1)允许观战;(1) Allow Audience;

(2)贵族显示;(2) Display Membership Titles;

(3)允许预约;(3) Allow Appointment;

(4)综合频道队伍;(4) General Channel Team;

(5)亲密关系显示;(5) Display Relationship;

(6)发送语音消息;(6) Send Audio Message;

(7)荣耀称号显示;(7) Display Hero Titles;

(8)最近游戏组队;(8) Most Recent Game Play Team;

(9)大头像显示;(9) Display Avatar;

(10)战绩显示;(10) Display Scores;

(11)常用职业显示;(11) Display Frequent Occupations;

(12)招募队友组队。(12) Recruit Teammates.

此外,用户还可以对在线状态进行选择,包括:在线、勿扰与隐身。Users can also select their online status such as on-line, busy or invisible.

《Privacy Policy》(隐私政策)Privacy Policy

王者荣耀通过《Privacy Policy》及相关协议向用户阐述信息的收集、存储、安全、使用、对外提供的规则,同时告知用户对信息进行查询、变更、删除的权利,并对未成年人的信息保护进行了说明。Privacy Policy of Arena of Valor, together with other related agreements, provides users with our practices of personal information collection, storage, security, using and sharing with third parties. This Privacy Policy also informs users their rights of searching, editing, and deleting personal information, and has provided guidance regarding to our protection of minors’ personal information.

用户可以通过点击“”→“基础设置”→下方界面“隐私策略”,查询《Privacy Policy》及相关协议中的内容。Users can search and review the Privacy Policy and other related agreements by tapping the button “”, select “Basic Settings” and tap option “Privacy Policy” at the bottom of the page.

QQ浏览器作为一款快速、稳定、安全、网络化的优质浏览器应用,始终把保护用户的隐私及信息安全作为服务的重要内容。QQ Browser provides a user fast, stable, secured Internet browsing experience. It is QQ Browser’s key responsibility to protect users’ privacy and information security.

QQ浏览器不断完善安全技术和程序,在提高用户隐私保护和信息安全的保障水平的同时,为用户提供更安全、高质、便捷的服务。QQ Browser continues improving its security technology and program to provide its users a more secured, high-quality and convenient service and higher standard of privacy and information security protection.

管理信息Information Management

腾讯地图运用安全技术和程序建立完善的管理制度,保障用户信息的安全,避免用户信息遭受未经授权的收集、使用或披露。Tencent Maps uses security technologies and programs to set up a comprehensive management system to secure users’ personal information, in order to prevent from unauthorized collecting, using and disclosing.

为更好地保护用户隐私和信息安全,腾讯地图提供专门的隐私功能设置和信息管理功能。To better protect users’ privacy and personal information, Tencent Maps offers specific privacy setting and information management features.

管理信息Information Management

隐私声明Privacy Statement

通过点击左上角头像 →“右上角图标”→“关于地图”→“隐私声明”,用户可在界面下方查询《隐私声明》。《隐私声明》告诉用户腾讯地图收集、使用、处理用户信息等基本规定。Users can find and review Privacy Statement by tapping “Avatar”on the upper left corner, and tap the “key” on the upper right corner, then tap “About Tencent Maps”, it will lead to “Privacy Statement”. The Privacy Statement provides users with information of how Tencent Maps collects, uses and processes users’ information.

腾讯手机管家是移动端的一道用户信息安全防线,具有强大的骚扰拦截、病毒查杀等功能,查杀窃取隐私类的木马病毒、钓鱼网址,为用户的隐私信息安全保驾护航。Tencent WeSecure App provides a shield of information security protection for users’ portable devices. It is effective in protecting users’ private information by blocking spams, scanning viruses, locating and removing Trojans and fishing sites that evade users’ privacy.

手机管家为了更好地保护用户隐私和信息安全,提供了“骚扰拦截”等隐私功能设置,用户可以查询、修改、删除自己的信息。To better protect users’ privacy and information security, WeSecure App provides privacy setting features such as “Spam Blocking” and other functions, users can easily review, edit and remove their information.

管理信息Information Management

隐私设置Privacy Settings

管理信息Information Management

腾讯视频隐私保护指引Tencent Video Privacy Protection Guidelines

腾讯视频通过《腾讯视频隐私保护指引》,向用户阐述我们收集的信息、信息的存储、信息的安全、我们如何使用信息、对外提供、你的权利、变更、未成年人保护、其他及联系我们等内容。用户通过点击“我的” → “设置” → “腾讯视频隐私保护指引”,了解、查看相关内容。Tencent Video Privacy Protection Guidelinesprovides users with the information of our practices of personal information collection, storage, security, using and sharing with third parties. This Privacy Guidelines also informs users details of their rights, and updates, information of minor protection, and our contact information. Users can search and review the Privacy Guidelines by Tapping option “Me”, select “Settings” and tap “Tencent Video Privacy Protection Guidelines”.

【一】QQ软件如何设置隐私?1. How to manage privacy setting in QQ?

进入QQ软件【打开系统设置】 -> 【权限设置】 -> 【个人资料】 -> 【权限设置】,根据您的情况进行设置。Login QQ, click “System Settings” -> “Permission Settings” -> “My Profile” -> “Permission Settings” and adjust privacy settings according to your needs.

【二】怎么修改/找回QQ密码?2. How to update/retrieve QQ password?

【三】手机丢失,如何避免手机QQ和邮箱个人信息不外泄?3. How to avoid personal information in QQ and QQmail from leaking when your phone is lost?

手机丢了,不要惊慌,两步帮您快速阻止隐私泄漏:Don’t panic if you lost your cellphone. Take following two steps to prevent exposing your privacy:

第一步、紧急冻结QQ、微信Step 1: Lock QQ and WeChat Accounts

访问腾讯110紧急冻结QQ、微信帐号、有效避免他人登录对QQ、微信帐号恶意操作。Visit Tencent 110 to emergently lock QQ and WeChat accounts to effectively avoid any possible malicious actions by a third party.

第二步、修改QQ密码Step 2: Update QQ password

访问QQ安全中心,修改QQ密码,所有使用QQ登录的服务都会退出登录。Visit QQ Security Center to update QQ password. All related services that login via QQ account will automatically log out.

网址:http://aq.qq.com/gmLink: http://aq.qq.com/gm

如果您不在电脑旁,使用手机访问这个网址也可以改密。You can also visit QQ Security Center via a mobile browser if personal computer is not available.

做完这两步,您的QQ、微信就安全了。如果您还担心手机上的通讯录、短信、网银等隐私泄漏,建议远程擦除手机数据。Your QQ and WeChat accounts will be secured after completing the above-mentioned two steps. You can also erase cellphone data including contacts, text messages, on-line banking and etc. remotely to prevent the disclosure of private information on your phone.

iPhone手机:使用“查找我的iPhone”擦除手机数据。使用方法: http://help.apple.com/icloud/?lang=zh-cn#/mm6b1aa045iPhone: use “Search my iPhone” function to erase cellphone data. Method: http://help.apple.com/icloud/?lang=zh-cn#/mm6b1aa045

Android手机:使用手机管家等安全软件擦除手机数据。使用方法:http://m.qq.com/anti_theft/login.jspAndroid: use mobile security manager or other security applications to erase cellphone data. Method: http://m.qq.com/anti_theft/login.jsp

最后,请尽快到营业厅补办SIM卡,避免他人利用手机号进行诈骗或者接收您的短信。Please apply for a replacement SIM card from your carrier as soon as possible to prevent others from conducting fraudulent activities using your cellphone number or receiving your text messages.

【四】怎样开启/关闭QQ登录保护?4. How to turn on/off QQ login protection?

开启方法:Turn on:

手机QQ:Mobile QQ:

登录手机QQ -> 设置 -> 设备锁、帐号安全 -> 设备锁 -> 开启保护 -> 确认开启,确认手机号码是自己常用号码后选择确认手机号码 -> 输入验证码 -> Login mobile QQ -> Settings -> Device Lock and Account Security -> Device Lock -> Turn on-> Confirm it has been turned on and confirm the mobile number after verifying that it is your common phone number -> Type in verification code -> Turn on successfully.

成功开启保护;

验证成功后,QQ登录保护就开启成功了,在这台手机上登录只需验证密码,在其他手机上登录就需要验证密码和短信验证码了;After verification, QQ login protection is successfully turned on. You only need to type in verification code while logging in QQ on this phone, but you need to type in both password and text message verification code if logging in on another portable device.

QQ安全中心手机APP:QQ Security Center Mobile App:

QQ安全中心手机APP -> 密保工具 -> QQ保护;QQ Security Center Mobile App -> Password Protection Tool -> QQ Protection;

【五】如何保护自己的QQ号码安全?5. How to protect your QQ ID?

简单的讲,QQ使用安全 = 使用安全的电脑 + 安全的上网习惯 + 设置QQ密码保护。Briefly speaking, the QQ security = using secured personal computer + good online surfing habit + setting QQ password protection.

【六】朋友圈如何进行隐私设置?6. How to manage privacy setting in WeChat Moments?

【七】微信密码忘记了怎么找回?7. How to recover forgotten WeChat password?

情况一:有绑定手机If you have a linked cellphone:

请在微信登录界面选择【更多】 -> 【登录其他帐号】 -> 【输入手机号码】 -> 【下一步】 -> 【输入短信验证码登录】 -> 登录成功后即可重设微信密码。Select “More” on WeChat login page -> “Login Other Accounts” -> “Enter Cellphone Number” -> “Next” -> “Enter Text Message Verification Code” -> reset password after logging in.

情况二: 有绑定QQIf you have a linked QQ ID:

请在微信登录界面选择【更多】 -> 【登录其他帐号】 -> 【用微信号/QQ号/邮箱登录】 -> 【输入QQ号+QQ密码登录】,若QQ密码忘记,请登录QQ安全中心修改QQ密码。Select “More” on WeChat login page -> “Login Other Accounts” -> “Enter WeChat ID/ QQ ID/ Email” -> “Enter QQ ID and QQ Login Password”. If you have forgotten your QQ password, please reset a new one by logging into QQ Security Center.

情况三:有绑定邮箱If you have a linked Email:

请登录到微信安全中心选择【找回帐号密码】 -> 【已绑定邮箱】 -> 输入微信绑定的邮箱地址 -> 绑定的邮箱会收到修改密码的链接,请进入邮箱修改。Log into WeChat Security Center and select “Account Recovery” -> “Email Linked” -> Enter linked email address -> log into your email to reset your WeChat password, follow the instruction and click the link in the email to reset password.

情况四:绑定的手机/QQ/邮箱已忘记或无法使用If you have forgotten your linked cellphone, QQ ID, email or none of these is available:

请在微信登录页面选择【更多】 -> 微信安全中心选择【找回帐号密码】 -> 【申诉找回微信帐号密码】 -> 根据提示提交申诉资料,申诉成功使用新密码登录即可。Select “More” on WeChat login page -> tap “Account Recovery” in WeChat Security Center -> “Request Password Retrieval” and submit supporting materials according to the instruction. Once the request is approved, you can log into WeChat using a new password.

【八】微信帐号被盗紧急处理方法8. Remedial actions when your WeChat account has been hacked

请在微信登录页面点击【更多】 -> 【微信安全中心】 -> 【冻结帐号】 -> 【输入要冻结的微信号或手机号码】 -> 通过绑定手机号/QQ号/银行卡进行冻结。Select “More” on WeChat login page -> “WeChat Security Center” -> “Freeze Account” -> “Enter the WeChat ID or cellphone number for the WeChat account that is about to be frozen” -> freeze the account using linked cellphone, linked QQ ID or linked bank cards.

如果是在常用设备,则可以直接一键冻结。If it is deemed as a frequently used log in device by WeChat, you can use “One Click Freeze” feature.

【九】微信号忘记了怎么找回?9. How to retrieve forgotten WeChat ID?

【十】如何设置朋友圈照片查看权限?10. How to manage the permission of viewing the WeChat Moments photos?

关于朋友圈查看权限,有以下几种情况:The followings are permissions that you can manage to set for WeChat Moments:

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